- Who registers my domain name and who will own it?
Global Presence will register your domain name, but you will have full control and authority over the domain. You will be listed as the owner, administrative, and billing contact. Global Presence will be listed as the technical contact.
To prevent administrative and billing problems in the future, please keep your contact information for your domain name current.
- Will I need to pay Registrar Fees for the domain or will Global Presence pay for it?
Global Presence can register domain names on your behalf for up to 10 years initially. The customer and owner of the domain name will be responsible for paying the registration and renewal fees for the domain. Any costs implicated by domain registration will be reflected on your first invoice.
- What about trademarks?
Registrars have taken a hands-off approach to handling prior and pending trademark names when registering new domain names. In most trademark cases, an infringement can take place with words that sound similar, are spelled slightly differently, etc. With Network Solutions you can have a trademarked name in your domain and they will register it to you without doing any search. If another party protests your registration Network Solutions will let the courts decide if your domain name could belong to another company/user. Not very good news if you spend lots of time and energy promoting your domain name, only to have someone come out of the woodwork and try to take it. There are several court cases pending that could change how Network Solutions awards domains. For more details, refer to Network Solutions' domain name dispute policy.
- How long does it take to register or transfer a domain name?
Registering a new domain name usually takes 24 hours, however, it can take longer depending on many factors. We suggest you hold off printing your business cards and letterheads until you receive official notice that your domain has been registered.
Network Solutions registered domain transfers usually take 1 to 2 days after the approval by e-mail of the administrative contact of the domain name. If the administrative contact information is outdated, a fax authorization is required and can take up to 14 business days.
Domains registered with other Registrars usually require the owner to modify the domain name at the Registrar's Web site. Please contact email@example.com
if you need help with your domain name transfer.
Once your domain has been registered or modified by e-mail, the domain name will take an another 24-72 hours for the new address to update around the globe. During this transition time some people will be able to see your Web site but some may not, so a little patience will be required.
- I'm moving my domain to Global Presence. How can I prevent disruption of service for my visitors?
It usually takes 24-72 hours for the new address to update around the globe. Both your old Web site and new Web site will be receiving traffic during the transition time. Our suggestion is that you set up your new Web site as soon as possible using the IP Address we give you. Keep your old site active during the transition.
To ensure there is no interruption to your e-mail service you should ensure you setup e-mail accounts for all existing e-mail accounts before the completion of your domain name transfer. During the transfer process you may want to check both your old and new e-mail accounts.
- Can I register .org, .net, .edu domain extensions? What are the restrictions?
Global Presence can register the following domain name extensions:
- .com is for commercial, for-profit organizations
- .org is for miscellaneous, usually, non-profit organizations
- .net is for network infrastructure machines and organizations
- .ca is for companies or individuals normally residing or conducting business in Canada
- 7 new top level domains are expected to be available by the end of 2001. Click here to learn more.
- Can Global Presence register and host national domains such as .ca?
Global Presence can register and host most national domains. Each national domain has it's own rules and regulations that must be met. If you want us to host a national domain, please contact firstname.lastname@example.org for more information.
- Will Global Presence register and host the 7 newly released top level domains?
Yes! Global Presence will support these names the moment they are available to the public.
- What are your DNS server Addresses?
If you wish to transfer your domain or register your domain yourself please use the following settings:
- Primary DNS Server: - 22.214.171.124
- Secondary DNS Server: - 126.96.36.199
If you are experiencing a problem or don't understand a feature of Global Presence's services and your question is not answered in this FAQ, please contact us.