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Client Support - Databases FAQ

  1. What is ODBC?
  2. What about databases in my Linux environment?
  3. How do I publish my database?
  4. What database solutions do you offer?
  5. Do you support Oracle or mSQL?
  6. What is SQL Server?
  7. Is there a way to migrate from Microsoft Access to Microsoft SQL?
  8. I can't connect to the SQL server via Enterprise Manager.
  1. What is ODBC?

    2. An ODBC compliant database enables a Web developer to publish data onto the web. Many clients already utilize ODBC database technology in their business environment, allowing for seamless integration. ODBC database support is currently available for Windows hosted servers only.

  2. What about databases in my Linux environment?

    3. For clients using our Linux hosting plans, Global Presence provides a MySQL database server. For more on mySQL, click here.

  3. How do I publish my database?

    4. More information about setting datasources is available in your control panel. There is also an easy to use application which will allow you to request the setup of ODBC datasources.

  4. What database solutions does Global Presence support?

    5. Global Presence currently supports the following database engines for ODBC Connectivity:

  5. Do you offer Oracle? Do you offer mSQL?

    6. At this time, Global Presence does not offer Oracle or mSQL in our shared server environment. However, Global Presence offers Dedicated server services to incorporate your advanced database server into our superior hardware infrastructure.

  6. What is SQL Server?

    7. Microsoft's SQL Server allows the use of a large and complex database, and will handle large volumes of traffic. Microsoft recommends the use of SQL server for high traffic sites with processor intensive queries.

    If desired Pacfic Online can help you with the migration of your data.

  7. Is there a way to migrate from Microsoft Access to Microsoft SQL?

    8. Yes, Microsoft has created an upsizing wizard for migrating your Microsoft Access Databases. The upsizing wizard and more information is available at:

    http://www.microsoft.com/sql/interopmigrate/accessmigration.htm .

  8. I can't connect to the SQL server via Enterprise Manager.

    9. The most common error people experience connecting to their database via Microsoft's Enterprise Manager is the following:

    Unable to Connect To Server (reason: [DB-Library] Unable to Connect: SQL Server is unavailable or does not exist. Specified SQL Server not found). Register anyway?

    First ensure you are using the correct IP address, login name and password. If these are correct, the problem may exist in your installation of Microsoft's client utilities. A major issue is that the utilities install with the communication protocol of Named Pipes selected as the default protocol. This must be changed to TCP/IP. To do this:

    1. Go to your Menu Bar and select the SQL Client Configuration Manager from the SQL Server program group.
    2. Select the Net Library tab.
    3. Select TCP/IP as the Default Network
    4. Click on the Done button.

    This should fix any connection problems which may be occurring. If you require further assistance, please contact support@globalpresence.ca.

If you are experiencing a problem or don't understand a feature of Global Presence's services and your question is not answered in this FAQ, please contact us.

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