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Client Support - Cold Fusion FAQ

  1. What is Cold Fusion?
  2. Do I need any special tools to use Cold Fusion?
  3. Do I have to buy Cold Fusion?
  4. What databases can I use with Cold Fusion?
  5. What version of Cold Fusion do you support?
  6. Do you support CFX tags? CFFile tags?
  7. Do you support the Fuel Packs?
  8. Can I use Cold Fusion with Active Server Pages?
  9. Where can I learn how to use Cold Fusion?
  10. How do I update my database? Can I upload a new copy over the existing one?

  1. What is Cold Fusion?
  2. Cold Fusion gives developers a powerful tool for creating dynamic Web applications and interactive sites. Cold Fusion gives developers a way to quickly build powerful Web applications which integrate with key server technologies such as databases and SMTP e-mail. Applications are created by combining the server-side Cold Fusion Markup Language (CFML) with HTML.

  3. Do I need any special tools to use Cold Fusion?
  4. Since Cold Fusion integrates its special coding with normal HTML codes, any standard web authoring tool that allows editing of HTML can be used. This means that all development and debugging of a Cold Fusion application can take place right on Global Presence's servers. Allaire also has a new product called Studio that integrates HTML coding with Cold Fusion coding and remote "one-button" publishing. It's a very nice tool to have.

  5. Do I have to buy Cold Fusion?
  6. No. Cold Fusion is already installed on your server however you may wish to purchase a copy of Cold fusion to test development on your local machines.

  7. What databases can I use with Cold Fusion?
  8. You can use any ODBC-compliant database such as FoxPro, Access, Paradox, etc. Global Presence also supports Microsoft SQL Server on its Windows Platinum host plan. Please contact support@globalpresence.ca for assistance with setting up your databases.

  9. What version of Cold Fusion do you support?
  10. Global Presence is committed to always providing the latest version of Cold Fusion on its servers. Currently we are running Cold Fusion 4.51.

  11. Do you support CFX tags? CFFile tags?
  12. Yes, we support both CFX tags and CFFile tags. Several CFX tags are currently available on our servers. If there is a tag you would like us to add, contact support@paconline.net. We will examine each tag for stability before using on our servers and will not load any tags we feel may compromise the stability of our systems.

    We also allow CFFILE. However, we need all our users to let us know if they will be using this facility.

  13. Do you support the Fuel Packs?
  14. Yes, we support all released fuel packs.

  15. Can I use Cold Fusion with Active Server Pages?
  16. Yes, you can use both in your Web site, although not easily on the same page.

  17. Where can I learn how to use Cold Fusion?
  18. More information about Cold Fusion is available on Allaire's Web site.

  19. How do I update my database? Can I just upload a new copy over the existing one?
  20. Because of the way Cold Fusion accesses ODBC databases, you will often be unable to copy over a database. More importantly, your database is 'live,' meaning there is a constant possibility someone will try to access your database while you are copying over your new database. This can often lead to a corrupted database.

    To get around these issues, we ask all clients to copy any new databases to the server under a different name than the active database. Once copied, you should e-mail support@globalpresence.ca. We will usually make the change within 15 minutes after receiving the request during normal support hours.

If you are experiencing a problem or don't understand a feature of Global Presence's services and your question is not answered in this FAQ, please contact us.